GENERAL:

1. By placing an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.

3. Buyers will pay for the shipping costs, which are the product shipment expenses.

4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer within the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the specifications indicated in the order, and if applicable, with warranty certificates, user manuals, and other documents.

6. If the sale of the purchased product becomes impossible, the seller must notify the buyer of this situation in writing within 3 days of learning about it. The total amount must be refunded to the buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID FOR:

7. If the buyer does not pay for the purchased product or cancels the payment in the bank records, the seller’s obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF THE CREDIT CARD:

8. If it is determined that the credit card used for payment by the buyer was used unfairly by unauthorized persons after the product has been delivered and the product price is not paid to the seller by the relevant bank or financial institution, the buyer must return the product subject to the contract to the seller within 3 days, with the shipping costs borne by the seller.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

9. If there are unforeseen circumstances that the seller cannot foresee and the product cannot be delivered on time, the situation is notified to the buyer. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of delivery until the obstruction is removed. If the buyer cancels the order; if the payment was made in cash, the fee will be refunded in cash within 14 days from the cancellation. If the buyer made the payment by credit card and cancels, the product amount will be refunded to the bank within 14 days of this cancellation, but it is possible that the bank will transfer the amount to the buyer’s account within 2-3 weeks.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT:

10. The buyer will inspect the goods/services subject to the contract before receiving them; they will not receive damaged and defective goods/services, such as crushed, broken, torn packaging, from the cargo company. The received goods/services will be considered undamaged and sound. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services must not be used. The invoice must be returned with the product.

RIGHT OF WITHDRAWAL:

11. The BUYER may use the right to withdraw from the contract without any legal or penal liability and without any justification within 14 (fourteen) days from the date of delivery of the purchased product to themselves or the person/organization at the address indicated, by notifying the SELLER through the communication information provided below.

CONTACT INFORMATION FOR THE SELLER TO BE NOTIFIED OF THE RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: {saticiunvan}

ADDRESS: {saticiadres}

EMAIL: {saticimail}

PHONE: {saticitelefon}

FAX: {saticifax}

DURATION OF THE RIGHT OF WITHDRAWAL:

12. If the purchased item is a service, this 14-day period starts from the date the contract is signed. The right of withdrawal cannot be used for service contracts where the performance of the service has started with the consumer’s approval before the expiration of the right of withdrawal period. The BUYER has been provided with a notification regarding the right of withdrawal in the Distance Contracts and Cancellation Conditions and has placed an order knowing the withdrawal conditions.

13. The expenses arising from the use of the right of withdrawal belong to the SELLER.

14. To exercise the right of withdrawal, a written notification must be sent to the SELLER by registered mail, fax, email, or the method specified by the SELLER within 14 (fourteen) days, and the product must not be used within the framework of the “Products for which the Right of Withdrawal cannot be used” provisions set forth in this contract.

USE OF THE RIGHT OF WITHDRAWAL:

15. The invoice of the product delivered to the 3rd party or the BUYER, (If the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns, whose invoices are issued on behalf of institutions, cannot be completed without issuing a RETURN INVOICE.)

16. The return form and the products to be returned must be delivered complete and undamaged, including the box, packaging, and standard accessories, if any.

RETURN CONDITIONS:

17. The SELLER is obliged to return the total amount and return the documents that put the BUYER under debt to the BUYER within 10 days from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.

18. If there is a decrease in the value of the goods due to the BUYER’s fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s damages at the rate of their fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.

19. If the limit amount set by the SELLER is reduced due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

20. The BUYER cannot exercise the right of withdrawal for goods prepared in line with the BUYER’s wishes or explicitly their personal needs, underwear lower parts, swimwear and bikini bottoms, makeup materials, disposable products, goods that are in danger of spoiling quickly or that are likely to expire, goods that are not suitable for health and hygiene if they are delivered to the BUYER after being opened by the BUYER, goods that are mixed with other products after delivery and that cannot be separated due to their nature, periodicals such as newspapers and magazines other than those provided under the subscription agreement, services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer, and audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables if their packages are opened by the BUYER. Additionally, it is not possible to exercise the right of withdrawal for services that have been started with the consumer’s approval before the end of the withdrawal period according to the Regulation.

21. For cosmetic and personal care products, underwear products, swimwear, bikini, books, reproducible software and programs, DVDs, VCDs, CDs, and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) to be returned, their packages must be unopened, untested, unspoiled, and unused.

22. According to the distance contracts regulation, the right of withdrawal cannot be used for:

• Contracts for goods prepared according to the consumer’s wishes or explicitly their personal needs.
• Contracts for the delivery of goods that may deteriorate quickly or expire.
• Contracts for goods whose protective elements such as packaging, tape, seal, package have been opened after delivery, and whose return is not suitable in terms of health and hygiene.
• Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
• Contracts for books, digital content, and computer consumables presented in a material medium if the protective elements such as packaging, tape, seal, package are opened after delivery.
• Contracts for the accommodation, goods transportation, car rental, food and beverage supply, and leisure time activities to be carried out on a specific date or period.
• Contracts for services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer.

DEFAULT AND LEGAL CONSEQUENCES

23. The BUYER accepts, declares, and undertakes that if they default in the payment transactions made with a credit card, they will pay interest within the framework of the credit card agreement with the cardholder bank and be liable to the bank. In this case, the relevant bank may take legal action; the BUYER may be charged the costs and attorney’s fees, and in any case, if the BUYER defaults due to their debt, the BUYER agrees, declares, and undertakes that they will compensate the SELLER’s damages and losses due to the delayed performance of the debt.

PAYMENT AND DELIVERY

24. You can make a bank transfer or EFT (Electronic Fund Transfer) to any of our accounts (TL) in the …………, ………, bank.

25. You can benefit from the online single payment or online installment opportunities with your credit cards through our site. Your order amount will be deducted from your credit card at the end of your order.